Introduction – Why This Policy Matters
Winbd (winbd-baji.com) is a licensed online betting platform in Bangladesh. We manage the data of millions of members every day — a responsibility we take very seriously.
This Privacy Policy explains what information winbd collects, how it is used, who it is shared with, and how you can stay in control of your data. We've aimed to write this in plain, straightforward language — because hiding behind complex legal jargon is not what we're about.
By using any winbd service, you agree to this Privacy Policy. Please read it carefully from start to finish. If any part is unclear, contact our support team — we'll explain it to you in Bangla.
This Privacy Policy applies across all winbd platforms — the website, Android app, iOS app, and any API-based integrations.
What Information We Collect
Winbd only collects information that is necessary for delivering our services and meeting legal obligations. Full details are provided in the list below:
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, gender, National ID number | To verify your account and confirm your age |
| Contact Information | Mobile number, email address | For account registration, notifications, and support |
| Financial Information | BKash/Nagad/Rocket number, transaction history | To process deposits and withdrawals |
| Betting Activity | Betting history, preferred games, wagering amounts | Service improvement and responsible gaming monitoring |
| Technical Information | IP address, device information, browser type | For security and fraud prevention |
| Usage Data | Time spent on site, pages visited, app usage patterns | To Improve User Experience |
We never collect or store your full bank account details, card numbers, or mobile banking PINs.
How We Collect Your Information
Winbd collects information through several methods:
- Directly from you: When filling out the registration form, updating your profile, contacting support, or submitting KYC documents.
- Automatically: When you use our website or app, technical information is collected through cookies and similar technologies.
- From Third Parties: Payment processors (bKash, Nagad, Rocket) send us confirmation once a transaction has been completed.
- From KYC Verification: Specific information from the documents you submit for identity verification is stored on record.
Winbd never collects your information without your knowledge or consent. Collection only begins once you agree to our Privacy Policy at the time of registration.
How Your Information Is Used
Winbd uses your information solely for the purposes listed below — no exceptions.
- Account Management: For registration, login, password reset, and profile updates.
- Service Delivery: For placing bets, processing payments, withdrawals, and issuing bonuses.
- Security & Fraud Prevention: To detect suspicious activity and keep your account secure.
- Legal Obligations: To comply with Anti-Money Laundering (AML) regulations and other legal requirements.
- Service Improvement: To analyze which features are used most and where issues arise, helping us continuously improve the platform.
- Contact: To send important updates, promotions, and support messages.
- Responsible Gaming: To detect excessive betting patterns and send timely alerts.
winbd never sells your data. Our business model does not rely on selling data — we are clear and firm on this.
Our Technical Measures for Data Protection
Winbd upholds the highest industry standards in protecting your data. Our technical security layers include:
- 256-bit SSL/TLS Encryption: All data transfers across the website and app are encrypted.
- AES-256 Database Encryption: Stored data is protected with robust encryption.
- Multi-Factor Authentication (MFA): Two-factor authentication available for account access.
- Firewall & DDoS Protection: Protection against unauthorized access and cyber attacks.
- Regular Security Audits: Regular penetration testing conducted by third-party security experts.
- Staff Access Controls: Only authorized personnel have access to specific data.
No technology, however, is 100% foolproof. If you believe your account security has been compromised, contact winbd support immediately.
Cookies & Tracking Technologies
Winbd uses cookies and similar technologies to improve site performance and personalize your experience. The types of cookies used are described below:
You can disable optional cookies at any time through your browser settings. However, disabling essential cookies may cause certain site features to stop working.
How Long We Retain Your Data
Winbd retains your data only for as long as necessary. Retention periods vary depending on the type of data:
- Account Information: For as long as your account remains active, and for up to 5 years after closure (as required by law).
- Financial Transaction Records: A minimum of 5 years, as required under Bangladesh's financial regulations.
- KYC Documents: Up to 7 years after verification (in accordance with AML regulations).
- Betting History: For as long as your account remains active, and for 3 years after closure.
- Support Conversations: 1 year after the issue has been resolved.
- Technical Logs: Up to 90 days.
Once the retention period expires, your data is securely deleted or anonymized so it can no longer be linked to you.
Your Privacy Rights
As a winbd member, you have the following rights:
Right to Access
You can request to see what information winbd holds about you. We are obligated to respond within 30 days.
Right to Rectification
If any of your information is incorrect, you may request that it be corrected.
Right to Erasure
You may request deletion of any data that is not required to be retained by law.
Right to Restrict Processing
You may request that we stop using your information for specific purposes.
Right to Data Portability
The right to download your data in a portable format (CSV or JSON).
Right to Withdraw Consent
You can opt out of marketing communications or optional data processing at any time.
To exercise any of these rights, email us at: privacy@winbd-baji.com — and we'll respond within 30 days.
Minor Protection
None of winbd's services are intended for users under 18. We do not knowingly collect any information from minors. If an underage user registers with false information and we detect it, the account will be closed immediately and all associated data will be deleted.
If a parent or guardian believes their child is using winbd, please contact us at support@winbd-baji.comto let us know.
International Data Transfers
Winbd operates on internationally standard server infrastructure, which means your data may in some cases be processed on servers outside Bangladesh. The following assurances apply in such situations:
- Your data is stored only in data centers that comply with internationally recognized security standards.
- Data is fully encrypted during transfer.
- Servers located in third countries also operate under winbd's privacy policy.
Privacy Policy Update Guidelines
Winbd may update this Privacy Policy from time to time — due to technological changes, the introduction of new services, or legal requirements. For significant changes:
- A notice will be published on the website's main page.
- Notifications will be sent via email or mobile to registered members.
- At least 14 days' notice will be given before any changes take effect.
Continued use of our services after any changes have been made will be taken as your acceptance of the updated policy. The date of each version is noted at the top of this page.
Privacy Contact
For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please reach out to us through any of the following channels:
- Email: privacy@winbd-baji.com (responses within 30 days)
- General Support: support@winbd-baji.com
- Live Chat: Available 24/7 on the winbd website or app
Our Data Protection Officer (DPO) reviews all privacy-related complaints. Your concern will be taken seriously.
If you are not satisfied with how winbd has handled a privacy-related matter, you have the right to file a complaint with an international data protection authority.
What Makes winbd's Privacy Policy Different
We don't just follow the rules — we genuinely believe your data belongs to you.
Zero Data Sales
Winbd never sells your data to third parties. This isn't just a promise — it's built into how we operate.
Transparency in Bangla
Everything is explained in plain, simple language instead of complex legal terms — so you can actually understand what's going on.
Maximum Encryption
Your data is protected through 256-bit SSL, AES-256 encryption, and regular security audits.
Your Controls
View, edit, or delete your data — you decide what happens to your information.
Child Protection
Winbd does not collect information from anyone under the age of 18. Age verification is our highest priority.
24/7 Bangla Support
Have questions about your privacy? Get help in Bangla anytime — from a real person, not a bot.
Enjoy betting on a trusted platform
Winbd respects your privacy — that's why millions of Bangladeshis
They chose us. Join them today.
18+ | Bet Responsibly | winbd is a licensed and secure platform